SERVICE & SUPPORT
OUR SERVICE COMMITMENT
Personalized, professional, responsive are the operative words in our commitment to keeping our customers functioning at the highest level. Our service and support personnel are readily available to optimize productivity, solve issues in a timely manner and go above and beyond to help keep you up and running.
We provide outstanding support no matter where you are located throughout the United States. Since January 2008, Paramed has been direct in the US market with both sales and service. Our specialized service and applications teams are a direct extension of our manufacturing headquarters in Genoa, Italy. When you call for service, you not only receive direct phone access to our service and applications support teams, you will receive personalized attention from a highly qualified and trained staff whose goal is to help our customers optimize their performance and enhance patient care. Our technical support teams will provide real-time, remote service and applications support when applicable to help reduce patient rescheduling, and loss of valuable time.
ADDITIONAL SERVICES
- Service Contracts Available for MRInspire, MRInspire xt, and the MROpen
- Upgrade packages are available to extend the MRJ capabilities and enhance image quality and system performance
- System Moves
- Coil Repairs
- Additional Applications Training
- Guidance with ICAMRL and ACR accreditation
For Service and Support, call 1(847) 656-5402








